Frequently Asked Questions
Everything you need to know about Nutridome products, shipping, and services.
Are Nutridome products tested on animals?
No, at Nutridome we are committed to ethical beauty. None of our products or ingredients are tested on animals, and we prioritize working with suppliers who uphold these same cruelty-free standards.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days within the continental US. We offer free standard shipping on all orders over $50. For orders under $50, a flat rate of $5.99 applies.
What is your return policy?
We want you to be fully satisfied with your purchase. You can return any unopened and unused products within 30 days of delivery for a full refund. Please contact our support team to initiate a return label.
Are your skincare products suitable for sensitive skin?
Yes, many of our formulations are designed specifically for sensitive skin. We focus on high-quality, dermatologically tested ingredients. However, we always recommend performing a patch test before incorporating a new product into your routine.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are encrypted and secure.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website where you can monitor your delivery progress in real-time.